Support

from Algorithm Science

Recent Issues

EmulateURL errors (May 2022).

Yahoo changed the authentication on one of their URLs to eliminate the use of Cookies and Crumbs. We have fixed this error in all the latest versions for all products. First, you should check for updates using the methods outlined below. If you have any trouble, please contact support@algorithmscience.com and we will email the latest version to registered users.

You can report new issues by emailing support@algorithmscience.com

SignalSolver

On the Settings tab, locate the "Click to check for updates" link at the bottom of the first menu. When clicked, SignalSolver will take you to the update download page, or tell you that no update is required.

Historical Prices Add-in

Locate and click the "Help" link on the HistoricalPrices menu on the ribbon. The site will tell you if an upgrade is required to your version.

Jex Financial

On the "How To" page, click on the the "Click here to check for updates" link. Note that versions prior to 1.4h do not have this link--email support@algorithmscience.com for help.

GetHistoricalPrices

 

Please email us at support@algorithmscience.com for an updated version.